Town Invests in Online Customer Service

Town Invests in Online Customer Service

November 6, 2019

The Town of Conception Bay South has announced that residents can expect to see more seamless processes and easier customer experiences next year. With budget consultations well underway, the Town has committed to investing funds into automation in an effort to provide services more effectively and efficiently.

“Conception Bay South is a modern, evolving community, one that’s ready to invest in new technologies that will deliver improved resident experiences and transform the way we do business.  As society advances, so do residents’ expectations, and we want to meet these expectations. A digital government is a better government. We think residents are going to be very pleased with the automated services we will roll out next year,” said Mayor Terry French.

In 2020, residents can expect to see:

  • Continued enhancement of the new Town website, launched this summer
  • Enhanced payment portal, through the town website, for swimming lessons and day camp programs
  • Online applications and online permitting capabilities
  • Online registration for Town events and seminars
  • Online pet licensing with an online directory of numbers and pet owner contact information
  • Online facilities booking for the town fields and two arenas
  • Potential online ticketing for venue seating

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