All claims for damage due to snow clearing operations must be made in writing to the Town prior to May 31 each year. Submit your claim online here or by visiting the Engineering and Public Works Department located at the Town Hall, 11 Remembrance Square. Please include the following information in your claim:

• Your full name
• Contact number/email
• Your full mailing address
• Time and date that the damage occurred
• Type of equipment that caused the damage (Make and Unit # if possible)
• Any picture that you may have of the damage

Below is additional information from the Town’s Snow Clearing Regulations.

LIABILTIY FOR DAMAGES

Claims against the Town for damage to mobile or portable articles, garbage boxes, buildings, fences, trees, shrubs, ledges, rock walls, and lawns on private property will be accepted by the Town when they occur, as a result of being struck by equipment operated by employees of the Town or by Town contractors during the periods of time they are engaged in work on behalf of the Town and where they occur at a distance not less than 6.1 metres (20 feet) from the center line of the street.

DISCLAIM OF DAMAGES

No claims for damages to property will be accepted by the Town where:
(a) the damages occurred on or to property located within 6.1 metres (20 feet)from the center line of the street; or
(b) the damages occurred as a result of the weight of snow and/or ice deposited on mobile or portable articles, garbage boxes, buildings, fences, trees, shrubs, hedges, rock walls and lawns; or
(c) lawns become brown or decayed as a result of the deposit of snow and/or ice; or
(d) a claim for damages is received by the Town after May 31 of the year, in which the snow clearing period ends.

Contact Engineering and Public Works

Call: 709-834-6500 ext. 301
E-mail: [email protected].