Update COVID-19

Update COVID-19

Town Hall Opens to Public

Please be advised that the Conception Bay South Town Hall is now open to the public during regular business hours, Monday – Friday, from 8:00 a.m. – 4:30 p.m.

After a screening process, residents may be placed in a waiting area. This is to ensure only a limited number of occupants are in the building at a time so proper social distancing requirements can be maintained. We thank residents in advance for their patience with waiting for town services.

It is recommended to wear a mask when entering the building. Masks will be available to the public if necessary. Hand sanitizer will also be available and residents are encouraged to use it upon entering and exiting the building.

Residents may still contact the Town of Conception Bay South at 834-6500 or info@conceptionbaysouth.ca, as all correspondence is directed to the appropriate staff for response. Outside of regular business hours, the public should call the Town’s after-hours line to report serious concerns or major problems at 834-6529. The Town continues to facilitate meetings over virtual platforms, phone calls and other means to conduct regular business and provide information to residents.

For further services updates related to COVID-19, please visit www.conceptionbaysouth.ca/covid

For a list of departmental contact information, please click here.

Update on Services

  • On October 5, 2020, the walking track at the Conception Bay South Arena opened to the general public.  The track will be open from Monday to Friday with a reduced capacity and all appropriate restrictions in place.
  • Read the Town’s reopening statement on the Conception Bay South Recreation Complex.
  • For anyone that has purchased a monthly swim pass, these passes will be extended accordingly upon the reopening of the facility. All regular one-time use swim passes do not expire.
  • Virtual programming is ongoing! Check out what’s happening here.
  • Major summer events are cancelled. Read more.
  • General public skating remains closed at this time.

Parks and Playgrounds

Effective Friday, July 3, 2020, at 4:00 p.m., all remaining, Town-owned playgrounds opened for public use. This does not include playgrounds at schools. Please be advised that these playgrounds will not be sanitized and it is recommended that parents / guardians bring their own hand sanitizer.

  • Topsail Beach Rotary Park and Worsley Park remain open. Please read the park rules listed below for full details.
  • Town walking trails remain open; however, the public is reminded that the west end of the T’Railway is closed, from Delaneys Road to Indian Pond Place, as the January blizzard left the area extensively damaged and unsafe.
  • Community gardens are permitted to operate with restrictions.
  • The Dog Park at Sgt. Ned Nugent’s Park will reopen on Tuesday, June 16.
  • Tennis courts are now opened.
  • All other outdoor sports facilities remain closed at this time, which includes the Skatepark at Sgt. Ned Nugent’s Park.
  • All public playgrounds remain closed.
  • Playgrounds rules – poster.

Park rules

  • As long as physical distancing is maintained and you are not required to self-isolate, patrons can now avail of passive open spaces within parks for activities that are not prohibited.
  • Picnic tables may now be used.
  • Washroom and playground facilities at the parks remain closed.
  • The public is reminded that outdoor gatherings of up to 20 people are permitted as long as physical distancing can be maintained.

Notice for Tennis Court Use

Villanova Tennis Courts are open as of Thursday, May 28 at 9:00 a.m. to dusk daily.

Stoney Hill Tennis Courts are open as of Saturday, May 30 at 9:00 a.m. to dusk on weekend and 9:00 a.m. to 5:00 p.m. on weekdays.

Due to Covid-19, the Department of Health and Community Services has provided restrictions that are to be followed when using the Town tennis courts during their opening times.  Signage of these restrictions are provided at each of our courts and include:

The public can play tennis within their double bubble or with low risk individuals that do not exhibit symptoms of Covid-19;

Anyone playing tennis is to bring their own racket, tennis balls and hand sanitizer.  This is not to be shared with other players and the tennis balls need to be clearly marked so that they are not picked up by other players;

Social distancing is to be maintained at all times between all players and it is recommended that singles only is played.  Doubles matches are only permitted with players that are within you own double bubble;

Sanitize your hands and clean your equipment after finishing your tennis match; and

You are only permitted to enter the tennis court if there is a court free.  If the courts are occupied, you are to wait outside the fencing, keeping at least 2 metres away from the entrance, until the people inside the court have left the area.

  • Please be advised that public Council meetings will proceed as virtual meetings. Residents will be able to watch the meetings live by visiting the Town’s YouTube channel.

  • We continue to provide financial services but at a slowed pace. Staff are working from home and are responding to e-mails and phone messages left at our after-hours phone line: 834-6529.
  • For tax purposes, payments are accepted via online banking, cheque, and visa through plastiq.
    For services such as building permits, tax certificates, and compliance letters, we accept visa for payment. This can be done over the phone.
  • Any requests for changes to existing pre-authorized payments should be made via email to finance@conceptionbaysouth.ca.
  • Applications for Seniors Tax Reduction or Low Income Reduction should be made via regular mail, email to finance@conceptionbaysouth.ca or can be left at the drop box outside the Town Hall.
  • Tax information requests and tax certificates will continue as per usual.
  • Vendor invoices should be sent to accountspayable@conceptionbaysouth.ca and are being processed as received.  To inquire about any other payments, please email accountspayable@conceptionbaysouth.ca.
  • For any inquiries for services not listed above, please e-mail finance@conceptionbaysouth.ca.

  • Garbage collection continues as per usual. Carts must be placed to the curb by 7:30 a.m. Carts should be removed from the curb as soon as possible after collection, and no later than 7:00 p.m.
  • Recycling services have now resumed following the regular collection schedule.
  • Bulk garbage collection resumed June 9, 2020. Learn more.
  • Yard waste is not being collected at this time.
  • Sign up to our resident alert system to receive time-sensitive information, such as when the recycling program has been reinstated, directly to your phone by text or phone call. Visit Resident Alert.

Economic Development

  • Economic Development Staff are part of a unified task force in partnership with the Conception Bay Area Chamber of Commerce to assist businesses with filtering through federal, provincial and municipal support programs. Businesses can access information which is continually being compiled as it becomes available at cbachamber.com/business-resources-covid-19/ or email staff directly at ecdev@conceptionbaysouth.ca.

COVID-19 Response Guide for Small Business
902.9 KB Download

  • The Town continues to book inspections.  Please email your request to planning@conceptionbaysouth.ca and include the address, type of inspection that you need, and a telephone number for someone who is responsible for the site. Town staff will contact you and review safety precautions that must be met and schedule a time for the inspection.
  • Learn about the permit fee elimination for residential home renovations. Click here.

The Conception Bay South Fire Department has ceased all public relation events such as station tours and group presentations. The department has received a significant number of requests for drive-by celebrations for birthday parties. Unfortunately at this time we are unable to support such initiatives. Read full notice.

Help us keep our first responders and their families safe. If you are calling 911 for any reason and a member of your household is experiencing a fever and/or an acute respiratory illness, please provide answers to the following questions to the 911 Dispatcher:

  • Have you travelled outside of the Canada or attended a mass gathering event with international attendees within Canada in the 14 days before onset of illness?
  • Have you been in close contact with a confirmed/probable case of COVID-19?
  • Have you had close contact with a person with acute respiratory illness who has travelled outside of the Canada or attended a mass gathering event with international attendees within 14 days prior to their illness onset?

The COVID-19 Alert Level System provides Newfoundlanders and Labradorians with an overview of the steps that will be taken as we relax public health measures. We will move through the Alert Levels gradually with continued monitoring of COVID-19 in our communities. We may move up or down Alert Levels as needed. Learn more about public safety, public restrictions, and life with COVID-19, by visiting: www.gov.nl.ca/covid-19/

More detailed information will be provided on Town services as it becomes available. Please continue to check back here for future updates. As with all Covid-19 related decisions, the Town continues to monitor the situation and accepts guidance from the Government of Newfoundland and Labrador on safety measures and decisions.


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