Update COVID-19

Update COVID-19

Town of Conception Bay South Closes Town Hall, Focuses on Provision of Essential Services

The Town of Conception Bay South has closed facilities, including the Town Hall, to focus on the provision of essential services only.  This move is taken to support the efforts of the federal and provincial governments to control the spread of COVID-19. While the Town Hall is closed, many employees are working from home. For a list of contact information, please click here.

The public may still call the Town’s after-hours line to report serious concerns or major problems at 834-6529. 

Update on Services

The Town will be operating a limited Summer Day Camp Program. Registration will be open to Conception Bay South residents only on Thursday, June 18 at 6:00 p.m.

  • Virtual programming is ongoing. Check out what’s happening here.
  • Winter Set 2 swimming lessons, from March 9 – May 9, 2020, have been postponed.  Set 2 will recommence when the pool reopens. If this does not work operationally, due to the length of the closure and time of year, a refund will be applied back to the credit card used for payment.
  • Refunds have been processed for any March birthday party bookings. Moving forward, we will determine if bookings for subsequent months will be available or if a refund or rescheduling will apply. Staff will in be contact with those who have the facility book accordingly.
  • For anyone that has purchased a monthly swim pass, these passes will be extended accordingly upon the reopening of the facility. All regular one-time use swim passes do not expire.
  • Major summer events are cancelled. Read more.

Parks and Playgrounds

Effective Friday, July 3, 2020, at 4:00 p.m., all remaining, Town-owned playgrounds will open for public use. This does not include playgrounds at schools. Please be advised that these playgrounds will not be sanitized and it is recommended that parents / guardians bring their own hand sanitizer.

  • Topsail Beach Rotary Park and Worsley Park remain open. Please read the park rules listed below for full details.
  • Town walking trails remain open; however, the public is reminded that the west end of the T’Railway is closed, from Delaneys Road to Indian Pond Place, as the January blizzard left the area extensively damaged and unsafe.
  • Community gardens are permitted to operate with restrictions.
  • The Dog Park at Sgt. Ned Nugent’s Park will reopen on Tuesday, June 16.
  • Tennis courts are now opened.
  • All other outdoor sports facilities remain closed at this time, which includes the Skatepark at Sgt. Ned Nugent’s Park.
  • All public playgrounds remain closed.
  • Playgrounds rules – poster.

Park rules

  • As long as physical distancing is maintained and you are not required to self-isolate, patrons can now avail of passive open spaces within parks for activities that are not prohibited.
  • Picnic tables may now be used.
  • Washroom and playground facilities at the parks remain closed.
  • The public is reminded that outdoor gatherings of up to 20 people are permitted as long as physical distancing can be maintained.

Notice for Tennis Court Use

Villanova Tennis Courts are open as of Thursday, May 28 at 9:00 a.m. to dusk daily.

Stoney Hill Tennis Courts are open as of Saturday, May 30 at 9:00 a.m. to dusk on weekend and 9:00 a.m. to 5:00 p.m. on weekdays.

Due to Covid-19, the Department of Health and Community Services has provided restrictions that are to be followed when using the Town tennis courts during their opening times.  Signage of these restrictions are provided at each of our courts and include:

The public can play tennis within their double bubble or with low risk individuals that do not exhibit symptoms of Covid-19;

Anyone playing tennis is to bring their own racket, tennis balls and hand sanitizer.  This is not to be shared with other players and the tennis balls need to be clearly marked so that they are not picked up by other players;

Social distancing is to be maintained at all times between all players and it is recommended that singles only is played.  Doubles matches are only permitted with players that are within you own double bubble;

Sanitize your hands and clean your equipment after finishing your tennis match; and

You are only permitted to enter the tennis court if there is a court free.  If the courts are occupied, you are to wait outside the fencing, keeping at least 2 metres away from the entrance, until the people inside the court have left the area.

  • Please be advised that public Council meetings will proceed as virtual meetings. Residents will be able to watch the meetings live by visiting the Town’s YouTube channel.

  • We continue to provide financial services but at a slowed pace. Staff are working from home and are responding to e-mails and phone messages left at our after-hours phone line: 834-6529.
  • For tax purposes, payments are accepted via online banking, cheque, and visa through plastiq.
    For services such as building permits, tax certificates, and compliance letters, we accept visa for payment. This can be done over the phone.
  • Any requests for changes to existing pre-authorized payments should be made via email to finance@conceptionbaysouth.ca.
  • Applications for Seniors Tax Reduction or Low Income Reduction should be made via regular mail, email to finance@conceptionbaysouth.ca or can be left at the drop box outside the Town Hall.
  • Tax information requests and tax certificates will continue as per usual.
  • Vendor invoices should be sent to accountspayable@conceptionbaysouth.ca and are being processed as received.  To inquire about any other payments, please email accountspayable@conceptionbaysouth.ca.
  • For any inquiries for services not listed above, please e-mail finance@conceptionbaysouth.ca.

  • Garbage collection continues as per usual. Carts must be placed to the curb by 7:30 a.m. Carts should be removed from the curb as soon as possible after collection, and no later than 7:00 p.m.
  • Recycling services have now resumed following the regular collection schedule.
  • Bulk garbage collection resumes June 9, 2020. Learn more.
  • Yard waste is not being collected at this time.
  • Sign up to our resident alert system to receive time-sensitive information, such as when the recycling program has been reinstated, directly to your phone by text or phone call. Visit Resident Alert.

Economic Development

  • Economic Development Staff are part of a unified task force in partnership with the Conception Bay Area Chamber of Commerce to assist businesses with filtering through federal, provincial and municipal support programs. Businesses can access information which is continually being compiled as it becomes available at cbachamber.com/business-resources-covid-19/ or email staff directly at ecdev@conceptionbaysouth.ca.

COVID-19 Response Guide for Small Business
902.9 KB Download

  • The Town continues to book inspections.  Please email your request to planning@conceptionbaysouth.ca and include the address, type of inspection that you need, and a telephone number for someone who is responsible for the site. Town staff will contact you and review safety precautions that must be met and schedule a time for the inspection.
  • Learn about the permit fee elimination for residential home renovations. Click here.

The Conception Bay South Fire Department has ceased all public relation events such as station tours and group presentations. The department has received a significant number of requests for drive-by celebrations for birthday parties. Unfortunately at this time we are unable to support such initiatives. Read full notice.

Help us keep our first responders and their families safe. If you are calling 911 for any reason and a member of your household is experiencing a fever and/or an acute respiratory illness, please provide answers to the following questions to the 911 Dispatcher:

  • Have you travelled outside of the Canada or attended a mass gathering event with international attendees within Canada in the 14 days before onset of illness?
  • Have you been in close contact with a confirmed/probable case of COVID-19?
  • Have you had close contact with a person with acute respiratory illness who has travelled outside of the Canada or attended a mass gathering event with international attendees within 14 days prior to their illness onset?

What is Covid-19?
It is a respiratory tract infection, which means that most of the symptoms are felt in the chest and lungs.

How does Covid-19 spread?

  • The virus is thought to spread through respiratory droplets.
  • Respiratory droplets may be produced through a cough or sneeze.
  • These respiratory droplets may cause viral transmission from person to person when near one another.
  • The respiratory droplets may also land n clothing or other objects.
  • It may be possible for an individual to contract Covid-19 by first touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes.
  • It also may transfer from working in close proximity of each other.

What are the symptoms of Covid-19?
Symptoms of Covid-19 are defined as having two or more of the following (new or worsening):

  • Fever (or signs of a fever, including chills, sweats, muscle aches, light headedness)
  • Cough
  • Headache
  • Sore throat
  • Painful swallowing
  • Running nose
  • Diarrhea
  • Loss of sense of smell or taste
  • Unexplained loss of appetite


  • Small red or purple spots on your hands and/or feet

How do you prevent Covid-19?

The best ways in which to prevent the spread of Covid-19 are:

  • Wash your hands with soap and water for at least 20 seconds and use hand sanitizer when soap and water in not available.
  • Avoid touching your face, eyes and mouth at all times but especially with unclean hands.
  • When coughing or sneezing, cover your mouth and nose with your arm or tissues to reduce the spread of germs.
  • Clean and disinfect frequently touched surfaces such as toys, tables, door handles, etc.
  • Stay home if you are sick to avoid spreading the illness to others.

Further information: 

  • The COVID-19 Alert Level System provides Newfoundlanders and Labradorians with an overview of the steps that will be taken as we relax public health measures. We will move through the Alert Levels gradually with continued monitoring of COVID-19 in our communities. We may move up or down Alert Levels as needed.
  • Learn more about public safety, public restrictions, and life with COVID-19, by visiting: www.gov.nl.ca/covid-19/

More detailed information will be provided on Town services as it becomes available. Please continue to check back here for future updates. As with all Covid-19 related decisions, the Town continues to monitor the situation and accepts guidance from the Government of Newfoundland and Labrador on safety measures and decisions.


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